During the pandemic, we experienced how much this health situation has mentally worn out us. Those golf clubs and resorts that invest in employee experience for them their employees’ mental health has become an increasingly important topic.
In 2020, the Harvard Business Review found that 42% of global employees have experienced a decline in mental health since the pandemic began.
Uncertainty can lead to anxiety and we are still in this very uncertain environment. What you can do as a golf club manager is to support your employees. This includes their mental health.
We should train our managers to be able to identify easily the signs of depression or anxiety. It is not enough to ask ‘How are you?’. We should ask specific questions about what kind of support would be helpful for them.
This is why I thought to share with you the initiative of the Onyria Quinta da Marinha Hotel.
Onyria Quinta da Marinha Hotel – welcoming its 247 employees to…
The Onyria Quinta da Marinha Hotel has marked the 2nd anniversary of the beginning of the Covid-19 pandemic in Portugal by inviting its 247 employees and their immediate family to stay in the hotel as guests.
The Onyria Quinta da Marinha Hotel hit two birds with one stone with this initiative.
- Contributed to the strengthening the mental health of their employees;
- It created an opportunity of spreading – word of mouth – the great experience. Friends and relatives are still the most trusted sources of information of people.
The project coincides with the anniversary of the hotel’s total refurbishment, allowing the employees to experience the new-look facilities, and restore their energy before the long-awaited return to normality in the Spring/Summer that is coming.
The initiative took place between the 5th and 10th of February, as the guests and their families were able to enjoy their stay and the hotel’s different services and activities, such as hiking, yoga classes, and DJ entertainment.
In addition to being able to appreciate all areas of the hotel, such as the gardens and pools (outdoors and indoors), spa, and golf course, employees also had a set of activities prepared for the occasion such as guided walks, yoga classes, large meals, and gymnastics.
The impact did not lag behind employees, as expected. Lara Almeida, a receptionist at the Onyria Quinta da Marinha Hotel, said:
“Contrary to what I thought, I managed to switch off and enjoy it. The stay allowed me to experience the hotel – which is my place of work – in another way.”
João Pinto Coelho, director of the Onyria Quinta da Marinha Hotel, said:
“The last two years have been extremely difficult for the hotel sector, and that is why we wanted to reward our employees for their resilience, patience, and commitment, which was essential for us to continue operating with the excellence that is recognized by us.”