I learned from my experience - working at Indextools/Yahoo Analytics - that if we want to impress and convince our customers, we must help them during the onboarding period and educate them throughout the cooperation period. Hence, I…
Troon has been selected to operate Highland Park Golf Course, a 36-hole facility in Highland Hills, Ohio, a suburb of Cleveland. Indigo Sports, a Troon company, will oversee golf operations, and food and beverage operations for the City…
Like in service or communication personalization, data collection is essential in boosting productivity and efficiency. It's becoming increasingly common to hear discussions around the use of IoT sensors and GPS tracking to make more informed decisions when it…
Ocotillo Golf Club - one of the most highly regarded, family-centric daily-fee golf clubs in the greater Phoenix area - has placed a new emphasis on neighborhood hospitality, including a refresh of its restaurant and patio dining areas. …
The British & International Golf Greenkeepers Association (BIGGA) has revealed that Janne Lehto, course manager at Hirsala Golf, has become Finland’s 1st certified Master Greenkeeper. Janne, 30, is the chairperson of the Finnish Greenkeepers Association and is an…
As you know, Le Golf National is the French Golf Federation's facility and the host venue of several international golf tournaments (e.g., 2018 Ryder Cup, 2024 Olympic Games, French Open, etc.). That's why I was very curious about,…
The Autograph Collection hotel brand of Marriott International was launched in 2009. It is one of the 3 soft brands from Marriott International, the others being Design Hotels and Tribute Portfolio, both inherited as part of the merger…
The tour operator sector is probably the most behind technologically. A recent survey by Arival of more than 3,500 businesses found that more than half of day tour operators are still not using an online booking system. This is not efficient for…
The National Golf Foundation’s latest annual state-of-industry Graffis Report had a very interesting finding. Namely, while on-course participation in golf increased by 2% from 2021 to 2022, off-course participation in the game rose by 13% in that same…
It's unbelievable how rapidly the popularity of padel is growing. Gradually, it will be difficult to imagine modern golf clubs and golf resorts without padel courts. Am I correct? Am I exaggerating? What is certain is that according…
I always get very excited when I hear about a golf course designed by a famous golf course designer of the past (e.g. A.W. Tillinghast, Donald Ross, Harry Colt, James Braid, Charles Blair Macdonald, etc.) being renovated. Such…
INFINITUM has begun the sale of 119 exclusive homes in the second phase an ambitious real-estate project. The development - which begins construction this month – will be comprised of 34 terraced and semi-detached villas, 4 detached villas,…
We all know that to achieve top-quality bunkers, we need to invest cca. 15-25% of our labor budget maintaining bunkers annually and then we didn't talk about the material cost. But what if a golf club decides not…
When I heard about the new Rain Bird 952 Series Rotors, I wanted to figure out how it helps to save water and how much versatility and flexibility it offers. Last summer's big news was that water usage…
I never thought I would ever mention Donald Trump, the 45th President of the United States, in the Golf Business Monitor. The reason for this is that I don't want to talk about politics, but only about the…
Two years ago we heard that the new management of Morpeth Golf Club was planning to invest £1m to enhance and upgrade the golf club. As part of the investment extensive refurbishment of the clubhouse has already been…
When I shared this news, Ian D.N. Fetigan, CCM, CAM (former GM at Esplanade Golf & Country Club) told me on Linkedin that he has got a fresh experience with the implementation and usage of CapillaryFlow. In this…
I have enjoyed Troon's & Troon International's trust almost since the start of Golf Business Monitor in 2009. Thanks to them, I got to know many golf industry best practices. Adopting a 'growth mindset' is one of the…
Last year, several trends (e.g. travel recovery, working from anywhere, bleisure, wellness tourism, etc.) favored La Cala Resort. On the other hand, we also need to see that their previous correct investments have brought results. Such an achievement,…
Much has been written and said - including me - about Sotogrande during its 60 years of existence. Here I summarize what they can be really proud of and what their competitors can learn from. We will see…