Club Car can be relaxed for another two years as they signed a new contract with Gleneagles Hotel (Scotland) until 2017. Club Car not simply extended an existing, longstanding cooperation with Gleneagles Hotel, but also to received an…
Las Colinas Golf & Country Club is the first venue in Europe to have implemented Club Car’s new Precedent i3 vehicles, launched in early 2014. Why is this noteworthy from customer experience and golf club management point of view?…
When The Belfry secured its fourth Ryder Cup hosting duty in 2002, a tournament America finally won back on home soil after the trauma of 9/11 delayed it by a year, the Warwickshire resort cemented its place in…
When Moor Park Golf Club, the storied Hertfordshire venue whose twin Harry Colt-designed parkland courses have hosted European Tour events and Ryder Cup qualifying rounds, announces a significant fleet upgrade, the golf world pays attention. The club has…
In modern golf operations, cart fleets are not peripheral conveniences — they are revenue-generating, service-enabling infrastructure. When a club procures a fleet, it is effectively investing in a mobile operating platform that underpins tee-time flow, tournament execution, F&B…
In 2025, the hospitality industry is undergoing a transformative wave of guest experience innovations, centered on personalization, technology integration, and sustainability. Elevating the guest experience transcends basic hospitality, as each enhancement meets immediate needs while nurturing loyalty and…
I frequently receive inquiries regarding strategies to enhance the influx of international golf tourists to golf resorts and clubs. Several approaches may be considered, including partnerships with organizations like The PGA and CPG Collection. Discover the extra tip…
If the reviews on Leadcourses.com are to be believed (average rating 7.5/10), the golf club really needs improvement. Salgados Golf Club in Algarve, Portugal, has just announced a €3.2 million facility renovation initiative, including upgrades to its 18-hole golf course and golf…
I've extensively written about women's role in golf. I believe it is equally vital for women to be adequately represented in the operation and management of golf clubs. For years, I have proudly supported and contributed - as…
Two years ago, I mentioned that Chart Hills Golf Club would build a new 6-hole ‘The Loop’ par-3 golf course designed by Sir Nick Faldo. Does that ring a bell? Chart Hills has just completed the construction of…
Making any great event happen requires a huge effort from countless companies and contractors working behind the scenes for weeks or months, and The Ryder Cup is no exception. But to, transport materials and personnel around the site…
Last year, several trends (e.g. travel recovery, working from anywhere, bleisure, wellness tourism, etc.) favored La Cala Resort. On the other hand, we also need to see that their previous correct investments have brought results. Such an achievement,…
Today, more and more golf club managers realize that there is a connection between the pace of play and the golf experience (see customer experience). Managing tee-time intervals properly can contribute a lot to golf experience and improve net…
Which description best fits Palmilla Golf Club? A hidden gem in Los Cabos, Mexico? An underrated golf club? An overrated golf club? Or something else? It is certain that this is Jack Nicklaus' first golf course work/project (1992)…
Who will be the first carbon-neutral golf club: London Golf Club (UK) or Sentosa Golf Club (Singapore)? Regardless, who will be the winner, we have to look at sustainability as a matter of value creation, not value preservation.…
Before I would share with you QHotels Group's investment plans, it is worth understanding what are the expectations in the hospitality industry in the UK. Here are some interesting insights to consider Over 50% of UK travelers are…
Last year, was not an easy year for club managers to deliver the same level of customer experience as in a normal situation. People usually remember peak moments and pits during their stay in a golf resort or…
There are four main sports technology trends that have a significant impact on the golf industry in 2020: Smart equipment is gaining momentum (see PING's & Cobra Golf's cooperation with Arccos Golf) - golfers also want to track…
Last week I asked two questions to Keith Haslam, the managing director of Braemar Golf: How do you minimize your golf club's losses due to coronavirus/COVID-19? Have you got a recovery plan/idea for the post-COVID-19 era? He took…
Today we are not surprised to see golfers with rangefinders, smartwatches or even smart trolleys (PowaKaddy GPS trolley fleet at Valderrama). I can see 3 global trends that can underpin/support this phenomenon: Golfers like other consumers are seeking…