2302 entries: HR

Customer experience development and measurement

How to turn golf club’s CX data into business impact?

By: 2024. 11. 20.

The importance of customer experience has risen significantly for golf clubs and resorts, leading to service design being recognized as a fundamental approach to innovation and management. Service design has gained significant visibility in contemporary discourse. Its potential…

Soil Scout_Happi100_soil oxygen and moisture measurement

How does the Soil Scout Happi100 oxygen sensor help you understand soil oxygen levels?

By: 2024. 11. 19.

Oxygen plays a crucial role in the respiration of plant cells, and ensuring an adequate supply is vital to their health. Oxygen availability is primarily influenced by the balance of water and air in the soil or substrate.…

Topgolf Sonic the Hedgehog cooperation

Can Topgolf attract Millennials by partnering with Sonic the Hedgehog?

By: 2024. 11. 18.

Analyzing the gamer statistics, Topgolf's new game has the potential to resonate with Millennials and Gen Z. Various insights into gaming demographics support this. Here are some compelling stats about gamers: By 2024, there are expected to be 3.32…

Landmand Golf Club Landmand Layover stay-and-play package cottege living room

How valuable is the Landmand Golf Club’s Landmand Layover stay-and-play package?

By: 2024. 11. 15.

I often see that even the best-designed golf courses struggle to draw in golfers due to a lack of accommodation options. Incorporating lodging facilities could significantly increase the appeal of golf courses and attract more guests. This concept…

Dan Kendle and Richard Allen EcoBunker Newquay Golf Club

How is Newquay Golf Club using EcoBunker to make its bunkers more durable?

By: 2024. 11. 15.

Sustainable bunker specialists EcoBunker have successfully completed the first phase of enhancements at Newquay Golf Club. This phase involved replacing 13 bunkers with their innovative EcoBunker Advanced revetted synthetic bunker technology, which offers improved aesthetics and functionality for…

Galvin Green CONCEPT collection MIRZA_C_3_D01000749990

What does Galvin Green offer fashion-conscious golfers in its new collection?

By: 2024. 11. 14.

It is becoming increasingly evident that athleisure is a significant and growing trend in the sportswear industry, including golf apparel. This presents an exciting opportunity for brands to innovate and cater to consumers' evolving preferences, seeking style and…

P4S Golf fitness gym

Can fitness serve as a lucrative revenue center for golf clubs?

By: Chris Finn, Founder/CEO P4S Golf 2024. 11. 13.

When it comes to golf club management, rounds played, club usage, and many other metrics are used to evaluate the health of a club and its membership.  When evaluating all the areas of a club, the fitness side…

DP World Tour in virtual reality

How might the DP World Tour bring the DP World Tour Championship to life in virtual reality?

By: 2024. 11. 12.

Virtual Reality (VR) is widely recognized for its transformative capability of immersing users in a digital environment and facilitating interaction with computer-generated worlds through gestures and movements. This technology is anticipated to emerge as a significant trend within…

BIGGA Awards 2024-56 Ronnie Myles

What factors contributed to Ronnie Myles’s election as President of BIGGA?

By: 2024. 11. 11.

A former Scottish First Division referee who officiated at European matches before becoming head greenkeeper at Buchanan Castle has accepted the nomination to become president of the British and International Golf Greenkeepers Association (BIGGA) in 2025. Ronnie Myles,…

Bunker Mentality sustainable golf apparel collection

What are the most efficient methods for producing sustainable golf apparel?

By: Robert Hart - Co-founder & Owner of Bunker Mentality 2024. 11. 11.

The future may not just be around the corner—it may already be here. Sustainability is now a critical issue for the textile industry, with the clothing sector being one of the world's most significant contributors to environmental degradation.…

ClubUp Crew employee scheduling platform

How Can The ClubUp Crew Platform Make It Easier To Schedule Golf Club Employees?

By: 2024. 11. 08.

Several years ago, I observed that the expectations of both employers and employees have evolved significantly. Many employees in the golf club industry are resigning, citing concerns related to the employee experience (EX). The primary factors influencing their…

Glencor Golf Holiday golf traveler in couples

Are golf travelers MeMooners, or are they traveling with their partners?

By: 2024. 11. 07.

I’ve found two intriguing pieces of information highlighting a shift in the travel industry. The 2025 Hilton Trends Report reveals that solo leisure travelers, known as "MeMooners," are set to transform the landscape, urging the industry to acknowledge…

Rockliffe Hall Old Hall resized

What new developments is Rockliffe Hall seeking to implement?

By: 2024. 11. 06.

In February, remarkable news broke that James Close, who previously served as the chef patron of the Raby Hunt, had brought his expertise to Rockliffe Hall as the new culinary director. One of James Close's initial projects at…

Fenners Benross 3 resized

How can John Fendley ignite a passion for Benross?

By: 2024. 11. 06.

In recent years, it has become increasingly evident that content creators have driven more ROI than traditional digital advertising without creators. Furthermore, brand marketers have identified sponsored digital ads featuring creators as the most effective marketing strategy. Authenticity remains a crucial…

Cobra Golf King TEC irons_xGO_Clubs_Paper_Flow_King_Tec_Chrome

How will the new COBRA Golf KING TEC irons enhance golfers’ performance?

By: 2024. 11. 05.

COBRA Golf has introduced its new KING TEC irons, specifically designed to help golfers with a handicap of 20 or less improve their performance on the course. KING TEC IRONS The new KING TEC irons, aimed at 0-12 handicaps…

Players 1st - AI Assistant_media_

How can the AI Assistant effectively help Players 1st gather customer feedback?

By: 2024. 11. 04.

There are numerous methods for employing artificial intelligence (AI) in customer service. You have likely encountered chatbot services, which can significantly enhance the efficiency of the customer service experience. With customer service AI, you get a personalized response…

Byrdy golf trolley from Slovakia

Byrdy golf trolley – when less is more

By: 2024. 10. 25.

Those who know me well can tell you how much I enjoy carrying my golf bag on my back while playing. After all, golf is meant to be an active sport! I have to admit that there are…

Shura Links clubhouse vignette Jon Brook interview

What can turn Shura Links into a remarkable success story?

By: 2024. 10. 24.

At the beginning of the month, I learned that Red Sea Global appointed Jon Brook as the General Manager of Shura Links, reflecting their commitment to strong leadership and strategic growth. Recognizing that this is an unconventional golf…

Toptracer Sweetspot partnership 2 TT+Terminal

How will Sweetspot make Toptracer-powered driving ranges profitable?

By: 2024. 10. 24.

A McKinsey study on data and personalization revealed that companies leveraging data can grow faster and generate 40% more revenue through personalized sales and marketing tactics. When discussing data collection, we are no longer referring to a simple…

Emirates Golf Club - How Many Strokes resized

How much does Emirates Golf Club’s new service improve convenience?

By: 2024. 10. 22.

It's been a week since I last wrote to you about how the power of convenience can transform the customer experience at your golf club for the better. A study conducted by Salesforce two years ago revealed that…